How does e2a compare to Email-to-Case?
Feature comparison e2a vs Email-to-Case
Email editor screenshots
e2a has a far more advanced email editor than Email-to-Case has, which uses the built-in one that comes with Salesforce
Here is a screenshot of the built-in email editor for Email-to-Case. It is fairly basic with limited features:
Here is the email editor that comes with e2a:
Please contact us at firstname.lastname@example.org for any questions.
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★★★★★ - EXCELLENT
★★★★☆ - GOOD
★★★☆☆ - OK
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★☆☆☆☆ - RUBBISH