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Release Notes

Current Version - 3.4949.0

Date of release: 17/10/2024

Features:

Introduced a capability in e2a to include merge field(s) content from associated/related lookup record(s).

Enhancements:

Enhanced e2a to allow CC and BCC recipients to be specified using merge fields in an email template using a specific syntax.

Version - 3.4948.0

Date of release: 10/10/2024

Features:

Introduced an additional option of using OpenAI Assistant API for processing of AI Services functionality.
Added pre-requisites for Logging Service to e2a by adding tabs and relevant permissions to existing permission sets - complete functionality will be available in upcoming releases.

Enhancements:

Extended field assignment rule of type 'Update Fields using AI Prompt' to support populating Number, Currency, Percentage and Geo Location type fields.
Plugin Actions within e2a now show the latest picklist entries for key fields when editing.
For future use - ability for a Plugin Action to specify runtime input fields to allow a User to add additional information at runtime.
Improved 'e2a Business Units' tab to work fine with a very large number of public groups.

Fixed issues from the Last Release:

Fixed an issue regarding sending emails using e2a in Salesforce mobile app.
Fixed an edge case issue where simultaneous arrival of an email on two email service addresses was leading to an unmatched email record creation.
Fixed an issue where 'File' attachments were missing from stored 'Sent Items' for Replied/Forwarded emails.
Fixed an issue around the usage of tags with an apostrophe in its tag value.

Version - 3.4945.0

Date of release: 23/08/2024

Features:

Enhanced e2a AI Services to include Files content (PDF, DOCX, TXT) in the prompt context. (Read more)

Enhancements:

Introduced an option to select 'e2a Email Message' object as an alternative context/target object for Plugin Actions (including actions of type 'Update Field Using AI Prompt v1.0') in Field Assignment Rules.
Introduced a custom metadata setting record to keep 'Send Multiple Emails to Individual Recipients' checked by default. (Read more)

Fixed issues from the Last Release:

Fixed an issue related to SOQL performance when chaining large number of 'e2a Email Rules' together.
Fixed an issue where changing the 'To' address on the e2a Email client was leading to the loss of changes made to the email body of an already loaded email template.

Version - 3.4943.0

Date of release: 02/07/2024

Features:

Introduced a new setting in ‘e2a Email Rule’ tab to associate an incoming email to multiple contacts/object records based on To/Recipient addresses.

Enhancements:

Introduced 'Default Email Owner' field in ‘e2a Email Rule’ tab to let users configure the owner of newly created 'e2a Email' records.
Updated 'Default Unmatched Email Queue' field to 'Default Unmatched Email Owner' in e2a Email Rule tab and enhanced it to use first matching user (via From and To addresses) as owner for unmatched emails.

Fixed issues from the Last Release:

Fixed an issue related to loading of drafts after a default template has been loaded in the e2a Email client.
Fixed an issue where changing the To address on e2a Email client was leading to the loss of changes made to an already loaded email template.

Version - 3.4942.0

Date of release: 21/05/2024

Enhancements:

Introduced an enhancement to set a limit to not load data on initial load in e2a Address Lookup when number of records exceed the set limit. Default threshold value is set to 250000 records. (Read more)

Fixed issues from the Last Release:

Fixed an issue where e2a was not showing Text Email Body in case HTML Email Body field was empty.
Fixed an issue where, on upgrades from older versions, e2a email processing was getting impacted for some users because of an unsuccessful attempt to update a field under e2a Global Settings tab.

Version - 3.4941.0

Date of release: 17/04/2024

Features:

Introduced Structured Data Prompts under AI Services in e2a. (Read more)

Fixed issues from the Last Release:

Fixed an issue where an info message related to ‘Send Multiple Emails’ feature was appearing briefly on UI unexpectedly in some edge cases.

Known Issue:

As part of outbound email processing, e2a is checking if the 'Store Attachments In' setting on e2a Global settings is blank and tries to populate it with a default value (both). When any user who doesn't have access to this field tries to send an email, it affects the processing.
Workaround: Open 'e2a Global Settings' tab, click 'Edit' and then just 'Save' it again to solve this issue.

Version - 3.4936.0

Date of release: 19/03/2024

Features:

Introduced ability to send out individual emails to multiple Contacts/Leads. This functionality allows sending individual emails to recipients with their details resolved via merge fields in the templates for each recipient. (Read more)
Added ability to detect and alert if e2a Context User (Context User of an Email Service being used by an e2a Email Rule) gets deactivated.

Enhancements:

Made improvements around Plugin Actions making calls to e2a AI Services.

Fixed issues from the Last Release:

Fixed an issue where Plugin Actions were encountering an error while working with Person Accounts.

Version - 3.4934.0

Date of release: 02/01/2024

Features:

Introduced AI Services in e2a enabling users to select a context relevant ‘AI Prompt’ from e2a Email Client and populate Email Body with AI response
‘AI Prompts’ can be included in the Email Templates, and they will resolve automatically when the template gets loaded on the e2a Email Client.

Version - 3.4929.0

Date of release: 06/12/2023

Enhancements:

Added ability to edit inline image file(s) present in the org by linking it to parent object record with Share Type 'Set By Record'.

Version - 3.4927.0

Date of release: 28/10/2023

Fixed Issues from the Last Release:

Fixed issue of email tags not working with non-default email gateways.
Fixed the issue of empty Exception message field on e2a Unmatched Email detail page.
Made improvements in queries on Attachment object.

Known Issue(s):

Status field (on e2a Email details page) needs a page refresh to reflect the correct status of the Forwarded email

Version - 3.4926.0

Date of release: 16/10/2023

Features:

Added capability for Dynamic Action to be used as a Field Assignment Rule in e2a

Known Issue(s):

Status field (on e2a Email details page) needs a page refresh to reflect the correct status of the Forwarded email

Version - 3.4921.0

Date of release: 02/10/2023

Features:

Upgraded Visualforce based e2a Email Detail page to Salesforce Standard Lightning Record Page.

Fixed Issues from the Last Release:

Fixed issue of attachments deletion on e2a email client when an org file was being attached more than one time.

Known Issue(s):

Status field (on e2a Email details page) needs a page refresh to reflect the correct status of the Forwarded email

Version - 3.4917.0

Date of release: 28/08/2023

Features:

Added ability to store outgoing email attachments on Attachment Object or File object or Both (see FAQ)

Enhancements:

Optimized e2a Email Client Loading Time
Optimized e2a Email Client Related Attachments Loading Mechanism
Optimized handling of Temporary Attachment Parent Records by e2a

Fixed Issues from the Last Release:

Fixed issue of attachments reparenting when an email record gets reparented
Fixed issue of email counters upon e2a email record reparenting

Known Issue(s):

When attaching org files to an email in e2a email client, removing after attaching multiple copies of a single file shows an entry of that file on the outbound email. Rest assured, the email on receiving end does not contain any such file as expected.

Version - 3.4913.0

Date of release: 17/05/2023

Enhancements:

e2a supports Salesforce Professional Edition orgs.

Version - 3.4911.0

Date of release: 07/04/2023

Fixed issues from last release:

Fixed issue where incoming email with attachments originating from Outlook and becoming an Unmatched Email was causing the email attachments to have more than one copy saved on File object.
Fixed issue where incoming email with zero attachments originating from Outlook and becoming an Unmatched Email was showing attachment related errors while matching email to an object record but the email gets matched fine.
Fixed issue around the status field on e2a Email detail page when using Salesforce standard page layout.

Version - 3.4910.0

Date of release: 18/03/2023

Fixed issues from last release:

Inbound Email with inline images or attachments that have non-standard file extensions are now stored correctly on e2a.

Known Issue(s):

Incoming email with attachments originating from Outlook and becoming an Unmatched Email can cause the email attachments to have more than one copy saved on File object.
Incoming email with zero attachments originating from Outlook and becoming an Unmatched Email can show attachments related errors while matching email to an object record but the email gets matched fine.

Version - 3.4909.0

Date of release: 22/02/2023

Fixed issues from last release:

Fixed the issue of ‘View State Error’ on creating/editing e2a Email Rules happening only when dealing with large number of custom objects

Known Issue(s):

Incoming email with attachments originating from Outlook and becoming an Unmatched Email can cause the email attachments to have more than one copy saved on File object.
Incoming email with zero attachments originating from Outlook and becoming an Unmatched Email can show attachments related errors while matching email to an object record but the email gets matched fine.

3.4908.0

Date of release: 02/02/2023

Fixed Issues from the last release:

Updated API versions of e2a to 56.0

Known Issue(s):

Incoming email with attachments originating from Outlook and becoming an Unmatched Email can cause the email attachments to have more than one copy saved on File object.
Incoming email with zero attachments originating from Outlook and becoming an Unmatched Email can show attachments related errors while matching email to an object record but the email gets matched fine.

Note: If you are upgrading your e2a version from 3.4829.0 or older, then please use the following steps to upgrade.

Current Version - 3.4907.0

Date of release: 27/01/2023

Fixed Issues from the last release:

Fixed the issue of Font family and Font size for ThreadID and e2a Email stamp when it is added for Reply/ReplyAll

Version - 3.4906.0

Date of release: 26/12/2022

Fixed Issues from the last release:

Fixed the issue where drag/drop attachments on email client were not showing under ‘Files’ related list of the parent object record.
Fixed the issue where incoming email with inline image(s) originating from Outlook desktop and becoming an Unmatched Email may cause the email body content to be repeated.

Version - 3.4904.0

Date of release: 23/11/2022

Enhancements:

Improved performance for Email-to-anything's email client address lookup when there are a large number of addresses in Salesforce Org.
Quick Texts being used by Snippets feature now supports Quick Text Folder sharing.

Fixed Issues from the last release:

In Email-to-anything's email client, switching from HTML format to Plain Text format could in some instances cause the email body to be empty.
Matching an Unmatched Email with an inline image greater than 100KB could result in a broken image link.

Known Issue:

Incoming email with inline image(s) originating from Outlook desktop (web version unaffected) and becoming an Unmatched Email can cause the email body content to be repeated.

Version - 3.4903.0

Date of release: 17/10/2022

New Features:

Allow CC and BCC recipients to be specified within an Email Template and reflected in Email Client when inserted

Existing Features

Visualforce Page 'EmailHtmlBodyPreview' now available for Lightning experience UI (previously only Classic UI)
Snippets UI updated to make better use of available space
Email Client UI updated to make better use of available space
Default sender BCC now showing on Salesforce1 Mobile App version
Housekeeping of Transaction log records improved to handle larger volumes

Fixed issues from the last release

Fixed issue of inline image not showing on inbound email when image is larger than 100 KB

Version - 3.4902.0

Date of release: 17/09/2022

New Features:

Enabled e2a to handle emails with greater email body size > 128KB (~131K characters including HTML tags) Click here for related help information

Enhancements:

Removed e2a's dependency on EnhancedLetterHead object

Fixed issues from the last release:

Fixed the issue of regex too complicated error around larger inbound emails
Default font type/size set back to Arial/9pt as previous release incorrectly used Verdana/11pt on email client
Next/Previous buttons disabled when appropriate on email detail view

Version - 3.4895.3

Date of release: 27/06/2022

Fixed issues from the last release:

Fixed the issue where users were unable to add an inline image (selected from the system) in the email, on the email client
Fixed saving on e2a User Setting tab
Fixed the issue when using Default New/ReplyForward Global Settings template on e2a email client
Fixed the issue with Additional Related To fields on e2a email client

Version - 3.4643.74

Date of release: 10/06/2022

Fixed issues from the last release:

Fixed the issue where users were unable to add attachments to email using the Attach File button (when selected from the system) in the email client
Fixed the issue where users were unable to add an inline image (selected from the system) in the email, on the email client

Version: Squirrel - 3.4894

Date of release: 20/04/2022

New Features

Ability to attach Microsoft SharePoint files to e2a emails using sFiles (third party app). Click here for related help information.

Enhancements:

Security enhancements.

Fixed issues from the last release:

Fixed an issue where emails are not successfully sent when composing directly from the e2a Email client and manually populating the To field.
Fixed an issue where the To field of the inline email client is not cleared following the successful sending of an email.
Fixed a permission-related issue preventing certain users from editing the e2a User settings.
Fixed an issue with the Allow All From-Addresses setting within e2a Business Units.

Version: Phoenix - 3.4886

Date of release: 01/03/2022

New Features

Added a new feature to place e2a email client as inline/on record pages, for Lightning record pages. Click here for related help information.

Enhancements:

Added a new Quick Text Snippets feature to the e2a email client. Click here for related help information.
Added an enhancement to hide the ‘Business Unit’ field on the e2a email client. Click here for related help information.

Fixed issues from the last release:

Fixed the issue of TO field lookup not showing contacts/leads on the e2a email client
Fixed the issue of the HTML body not converting into the Text body
Fixed the issue of e2a email client incorrectly remaining in a ‘sending state’ within Salesforce Lightning Console Applications

Version - 3.4862.6

Date of release: 10/01/2022

Enhancements:

Added the functionality in e2a to not overwrite the subject of the existing email when loading a new template
Added the ability in e2a to resolve Lightning Template merge fields
Added the enhancement of not closing the popup windows (Template and attachment selector windows) on the e2a email client when pressing the Enter key
Added the functionality of showing a warning message when the collective size of the email is more than the size limit – First Phase
Added the enhancement of making the ‘Related To/Business Unit’ and ‘Tags’ field visibility configurable
Added the enhancement of storing the email attachments once across target object and email message object – Single Instancing
Added the functionality on Business Unit level, to remove FROM address from the recipients on the e2a email client (when defaulted from Business Unit)
Added the enhancement to add inline images in email body by Ctrl C + Ctrl V
Added the enhancement to optimize the loading of the e2a email client
Added the enhancement to add Pagination on e2a Template Selector Window on e2a email client
Added improvements in the NDR (non-deliverability report) emails and internal error notifications sent by e2a
Added the support for the ‘Order’ object as a Standard Object
Added the support for Enhanced Letterhead in Lightning Templates

Fixed issues from the last release:

Fixed the issue of e2a email client getting stuck on sending state in Salesforce Lightning Console Application
Fixed the issue of email client getting auto refreshed and erasing the data
Fixed the issue of the TO lookup field on the e2a email client not showing Contacts/Leads
Fixed the issue of Page Number dropdown not showing the correct values in Address lookup popup on e2a email client
Fixed the issue of multiple spaces getting added in the signature logo
Fixed the issue of ‘Collection Size’ when opening the Attachment Selector Window on the e2a email client
Fixed the issue of ‘Too many DML rows’ on e2a Address Lookup and e2a Drafts windows on e2a email client
Removed e2a’s dependency from Content Distribution object for installation
Fixed the issue of template not loading on e2a email client where User Street, City, Country, and postal code merge fields are used
Fixed the issue of Lightning template Custom Folders not visible in e2a User Settings and e2a Business Units
Fixed the issue of e2a changing the font and type of text when typing after loading a template on the e2a email client
Fixed the issue of e2a not loading the lightning template where the subject is empty

Version - 3.4847.22

Date of release: 30/07/2021

Enhancements:

Added the enhancement to not overwrite the existing subject of an email when a lightning template with an empty subject is loaded on the e2a email client

Version - 3.4643.73

Date of release: 29/07/2021

Enhancements:

Added the ability to enable inline editing on the Salesforce standard pages on the e2a email object by removing the e2a custom pages from default value of 'Edit' option

Version - 3.4847.8

Date of release: 04/06/2021

Fixed issues from the last release:

Fixed the issue with the change in font color when typed in the new line spaces in the templates on e2a email client
Fixed the issue with attachments of lightning templates not loading on e2a email client

Version - 3.4847.7

Date of release: 22/04/2021

Fixed issues from the last release:

Fixed the issue of where Classic Templates of Text type were not loading in e2a email client while composing an email

Version - 3.4847.6

Date of release: 12/04/2021

Enhancements:

Added the support for Enhanced Letterheads for Lightning Templates in e2a

Fixed issues from the last release:

Fixed the issue of Lightning Custom Template Folders not visible in the e2a User Settings and e2a Business Units to be set as the default Template Location
Fixed the issue where after a Lightning Template was loaded, the Font Type and Font Size switched to Arial 9 [default] on typing any additional text in the email composer

Version - 3.4847.5

Date of release: 18/03/2021

Fixed issues from the last release:

Fixed the issue of e2a not resolving the merge fields in the lightning template by adding support to resolve the 'Sender' and 'Object' types of merge fields.]

Version - 3.4847.3

Date of release: 17/02/2021

Enhancements:

Added the Soft Setting in the Business Units for removing the Default From address from the recipients while Replying All and email

Version - 3.4847.1

Date of release: 9/02/2021

Enhancements:

Added Pagination in e2a template selector window

Fixed issues from the last release:

Fixed the issue of 'Collection size 2,000 exceeds the maximum size limit of 1,000' by adding pagination in e2a Attachment selector Window

Version - 3.4847

Date of release: 1/13/2021

Enhancements:

Added the ability to sort the Files/Attachments in the Attach File pop up on the e2a email client
Added the support for Custom Lightning Template folders in the Template pop-up on the e2a email client
Added the ability to use five (EmailtoAnything-06 - EmailtoAnything-10) more EmailtoAnything apex classes that can be used while creating Email Services *Upon Request*
Removed the usage of the Cross-domain script from e2a and hosted them locally
Added the ability in e2a to add 1000+ recipients from the Address lookup to the e2a email client while composing an email.
Added the Items Per Page and Page Number options for ease of use on e2a Address Lookup on e2a email client
Improved the loading of the e2a email client by optimizing the verification of the OWEAs that are displayed in the From drop-down on the e2a email client
Improved the loading of the e2a email client by improving the loading time of templates, Related To objects and the details of the related object
Added the Hide Email Template Overwrite Warning setting in the e2a User Settings to make the 'Confirmation Popup' non-mandatory when inserting a new template on the e2a email client
Added the Contact Fields setting in the e2a Global Settings to set the preference of the Contact fields to be used for the Auto-Fill Contact in New emails setting
Added the support for Conditional statement used in the templates while sending e2a emails

Fixed issues from the last release:

Fixed the issue where Users with e2a Email Manager and e2a Email User were not able to view e2a tags on the e2a email detail page
Fixed the issue where Notes from the Notes and Attachments related list were lost from the e2a email record created by matching an unmatched e2a email
Fixed the issue where e2a skipped the addresses from the To field when replying to an incoming e2a email with multiple addresses in the To field
Fixed the Collection size exceeded the maximum size issue received while selecting a Queue as the Owner in the Action Rules of e2a email rule
Fixed the issue where the Default Reply Email Template and the Default Forward Email Template in the e2a User Settings were reset to none on refreshing the User Setting's page
Fixed the Collection size exceeded the maximum size issue received while a new e2a email rule
Fixed the Id value is not valid received while cloning an e2a email rule
Fixed the issue where the Default From Address in the e2a User Settings was reset to the previous value after saving and refreshing the e2a User Settings page
Fixed the issue where the fields in the Field Assignment Rule are refreshed after the Assignment Type is changed from Fixed Source Lookup Assignment to any other Assignment Type
Fixed the issue where (none) was added by default in the Default BCC Address field when creating a new e2a Business Unit which caused an issue while saving the Business Unit
Fixed the issue of missing Filter Logic and Operator fields on the Address lookup on the e2a email client for e2a Email Manager permission set
Fixed the issue of insufficient privilege error when on the Address lookup pop up users go to Advanced Search, selects a field to filter and clicks on the Value field to select a value for the field
Fixed the issue where Business Unit settings were not applied to the users when the users were added to the Public Group via other Public Groups or Roles or Roles and Subordinates
Fixed the issue where Files that are stored in Salesforce Libraries were not visible in the Attachment pop-up on the e2a email client
Fixed the issue where e2a displayed the wrong Created Date for the Lightning Email Template on the Templates pop-up on the e2a email client
Fixed the issue of From field being empty while viewing an e2a email on the Salesforce1 mobile app
Fixed the issue of From address missing when sending e2a email from Salesforce1 mobile app
Fixed the issue of storing HTML tags in the Text body field when sending emails from the Salesforce1 mobile app
Fixed the issue where e2a added all the recipients (To/Cc/From) in the email when using the Reply option instead of just adding the From address in the recipients while composing the e2a email
Fixed the issue of OWEA being marked as an invalid address when added as the Default BCC address in an e2a Business Unit
Fixed the issue of Attachments not being received when the email is sent from Mailgun
Fixed the issue when an email is sent from e2a with an attachment larger in size than 2 MB and above, the email attachment was received with the email
Fixed the issue of Query of LOB fields caused heap usage to exceed limit received while attaching attachments to an e2a email when the e2a email client is accessed from a record with 60 MB of attachments
Fixed the issue where If Enable Business Unit was disabled it affected the working of the Set business unit from current record setting in the e2a Global Settings'
Fix the issue with permission sets and fields' access on UI so that if a change is made in the Permission set, the same is reflected on UI (backend and frontend should be same)
Fixed the issue where Fixed Source Lookup Assignment in the Field Assignment Rule didn't update the Field on the Target object
Fixed the issue of the e2a Global Settings Tab not being accessible for the e2a Email Manager and e2a Administrator permission set
Fixed the issue where Offset added to Date type fields in the Field Assignment Rules was not working
Fixed the issue where the To field isn't populated with contact lookup when sending emails from the Salesforce1 mobile app
Fixed the issue where the Attach To Email button under the Attach File section of the e2a email client was not clickable
Fixed the issue where Business Units were not visible in the Default Business Unit setting in the e2a User Settings when the users were added to the Public Group via other Public Groups

Version - 3.4829.43

Date of release: 23/10/2020

Fixed issues from the last release:

Fixed the issue of missing attachments while matching an unmatched email when 'Files' is selected as 'Store Attachments In' on the e2a email rule
Fixed the issue of 'ContentSizeException:[]: Attachments: total size may not exceed 25Mb'

Version - 3.4829.39

Date of release: 29/09/2020

Enhancements:

Improved the error message displayed when files of size above 25 MB are selected on the e2a email client while adding attachments to an e2a email

Fixed issues from the last release:

Fixed the issue of Query of LOB fields caused heap usage to exceed limit received while attaching attachments to an e2a email when the e2a email client is accessed from a record with 60 MB of attachments
Fixed the issue of Target record not being while matching an unmatched email having attachments more than 2MB size when the attachments of incoming emails are stored in Files in Salesforce
Fixed the issue of Apex heap size too large: 19091435 received while matching an unmatched email having attachments more than 17MB size when the attachments of incoming emails are stored in Attachment object in Salesforce

Version - 3.4829.35

Date of release: 13/06/2020

Enhancements:

Made e2a compatible with Platform encryption (Salesforce Shield)

Version - 3.4829.26

Date of release: 31/03/2020

Enhancements:

Added a feature to set File access of an attachment with the email with respect to the parent record it is attached to
Added the functionality to sort Files/Attachments by the columns in the Attach File pop up on the e2a email client
Added a search enhancement in the Template Selector Window on e2a email client

Fixed issues from the last release:

Fixed the issue of ‘Numbered/Bulleted Lists’ not appearing as expected on e2a email client
Fixed the issue of Line Breaks being removed from emails in email trails
Fixed the issue of processes not triggering when sending e2a emails from Salesforce 1 app
Fixed the issue of missing From Address when viewing an email on Salesforce 1 app
Fixed the issue of missing Body field when viewing an email on Salesforce 1 app
Fixed the issue of Bold letters adding/removing spaces around them when viewed on the e2a email detail page
Fixed the issue where Fixed Value Lookup Assignment doesn't assign value to lookup field on Target object record under Field Assignment Rules
Fixed the issue where Fixed Source Lookup Assignment doesn't assign a lookup field on Target object record under Field Assignment Rules
Fixed the issue where Pattern-Based Lookup Assignment doesn't assign a lookup field on Target object record under Field Assignment Rules
Fixed the collection size exceeds the maximum size limit issue received when changing the Target Object while creating an e2a email rule
Fixed the Id is not valid issue received while cloning a newly created e2a email rule

Version - 3.4829.5

Date of release: 06/12/2019

Fixed issues from the last release:

Fixed the issue of Attachment field on the e2a email record being unchecked for pdf attachments received in an incoming email
Fixed the issue with From Address Saved In under Field Assignments section of the e2a Email Rules tab
Fixed the issue with 'Over-write the non-blank values' field in the Field Assignment Rules where it was over-writing the field even when it's unchecked
Fixed the issue of missing email addresses from the Cc field while replying to an email

Version - 3.4826

Date of release: 18/09/2019

Fixed issues from the last release:

Fixed the margins of the "Send button" on Email Client for non-admin e2a users in lightning and console mode.
Fixed the issue of missing the 'Send' button from e2a Email Client when viewing on Lightning Console Applications.

Version - 3.4823

Date of release: 22/08/2019

Enhancements:

Re-arranged the Send button to be on the top left of the e2a email client instead of being coupled together with the rest of the buttons (Select template, attach File, Drafts and Save) to minimize the possibility of sending half-composed emails while Selecting Template.

Fixed Issues from the Last release:

Fixed the issue of e2a Email Client where a user was not able to edit the body of the HTML template when using Microsoft Edge (version 42.17134.1.0).
Fixed the issue of Default Templates set in User Settings not loading for New/Reply/Forward emails on e2a Email Client.

Version - 3.4819

Date of release: 26/06/2019

Enhancements:

In the Search In drop-down in Action Rules, added the From Name option. So a user can set the Action Rule criteria based on the From Name besides using the From email address.

Fixed Issues from the Last release:

Fixed the issue with missing spaces when a template with </br> tags was loaded into the e2a email client.

Version - 3.4815

Date of release: 29/05/2019

Fixed Issues from the Last release:

Fixed the issue of missing attachments of size more than 5 MB from the Object record and the e2a email record.

Version - 3.4813

Date of release: 20/05/2019

Fixed Issues from the Last release:

Fixed the issue of adding/removing spaces from the email body while loading an email template on e2a email client

Version - 3.4810

Date of release: 14/05/2019

Fixed Issues from the Last release:

Fixed the issue of HTML markup showing on the e2a email client

Version - 3.4809

Date of release: 08/05/2019

Fixed Issues from the Last release:

Removed Opportunity Emails test tab so it is not duplicated while upgrading package in an Org

Version - 3.4808

Date of release: 08/05/2019

Fixed Issues from the Last release:

Fixed the issue of the email addresses with special characters not being able to add in the recipients from Address Lookup on e2a Email Client
Fixed the issue of Email Rules tab not opening if target object of an Email Rule is deleted
Fixed the issue of e2a not working as expected on Salesforce1 Mobile App, for e2a Email Manager and e2a Email User
Fixed the issue of Unordered list of templates on e2a Email Client in Template Selector

Version - 3.4804

Date of release: 19/04/2019

Fixed Issues from the Last release:

Fixed the issue with the spaces being lost in the email body.

Version - 3.4803

Date of release: 17/04/2019

Fixed Issues from the Last release:

Fixed the issue with the Alternate Thread Id not working for ID field of the Object (Standard/Custom) records

Version - 3.4800

Date of release: 05/04/2019

Fixed Issues from the Last release:

Fixed the issue with the opening of e2a Email Client in Salesforce1 mobile app
Fixed the issue with Reply|ReplyToAll|Forward for Custom Objects in Salesforce1 mobile app

Version - 3.4796

Date of release: 29/03/2019

Fixed Issues from the Last release:

Fixed the issue on multiple clicking the Save button while matching an unmatched email
Fixed the issue with Pattern Based Lookup Assignment in Field Assignment Rules

Version - 3.4793

Date of release: 24/03/2019

Enhancements:

Added confirmation prompt to notify the user before overriding the email content (Subject/Body) when a new template is selected on the e2a email client
Added instructions to resolve the issue for the error message received when an incoming email tries to create an Activity (upon matching) but Activities are not enabled for the selected target object
The e2a send an email button on the e2a emails related list is now Lightning compatible

Fixed Issues from the Last release:

Fixed the issue of associating incoming emails (i.e. Reply emails) to the correct object record based on the Message-Id when Thread d or Alternate Thread Id are not configured/used
Fixed the issue of 'Owner cannot be blank' error message while matching an unmatched email and duplicate record creation by the email being matched

Version - 3.4782

Date of release: 11/03/2019

Fixed Issues from the Last release:

Fixed the issue of missing recipients on the e2a email clients in case of Reply To All

Version - 3.4780

Date of release: 09/03/2019

Enhancements:

Optimization in the loading of e2a email client

Fixed Issues from the Last release:

Fixed the issue of Email Template Subject resolution when a New email template defaults via e2a Business Units
Fixed the issue of accessibility to the e2a emails for the e2a Email User permission set

Version - 3.4779

Date of release: 07/03/2019

Enhancements:

Added a 'Scheduler Switch' on Global Settings level with an ability to Start/Stop Scheduler to delete the 'Transaction Logs'
Added the ability to resolve the email template when ‘Related To’ is changed in Email Client
Increased the field limit of ‘Default Bcc Address’ in Business Units so longer email addresses can also be set as default Bcc addresses
Updated help-text in e2a Global settings and e2a Email Rule
Added a new Field Assignment Type in Field Assignment Rules, ‘Fixed Source LookUp Assignment’
Increased the Attachment uploading size to 25 MB from 5 MB, in the Attachment lookup on e2a email client

Fixed Issues from the Last release:

Fixed the issue of 'Missing Search/Lookup Icons' on Lightning Console Applications
Fixed the issue of formatting Markup showing up in the Task created by an outgoing email
Fixed the issues received while sending emails using ‘Mailgun’ as the email gateway
Fixed the issue of ‘Field not updatable’ error while saving a draft on e2a email client, with permission set of 'e2a email user'

Version - 3.4755

Date of release: 06/11/2018

Enhancements:

Added an ability to set 'Default Email Template Folder' on Business Unit level

Fixed Issues from the Last release:

Fixed the issue of custom lookup's ID field not resolving in the template
Fixed the issue with sending an email from 'e2a Email User' permission set

Version - 3.4749

Date of release: 26/10/2018

Fixed Issues from the Last release:

Fixed the ‘Field X18’ error while creating a 'Field Assignment Rule' on Email Rule
Fixed the issue of attachments getting added to email client automatically from the previous instance of email client

Version - 3.4748

Date of release: 23/10/2018

Enhancements:

Added a new button 'Go back to Unmatched Emails List' when an email is matched from the unmatched queue.

Fixed Issues from the Last release:

Fixed the missing Thread Id issue for outgoing e2a emails
Fixed the resolution issue of merge fields in the email template
Fixed the issue of populating of To field with the From email address of the e2a email record on forwarding emails

Version - 3.4743

Date of release: 10/10/2018

Enhancements:

Added the Default Owner for Record Created on Matching functionality in e2a Global Settings to set the preference of 'Assigned To' to either a User from the 'Email Rule' or to 'Current User' when matching an e2a Unmatched Email record. Then this User is set as the 'Activity' and 'Object' record Owner (which is created by matching the e2a Unmatched Email)
Added the Hide 'Choose owner manually' ability in e2a Global Settings to limit the User to change the 'Default Owner' of the record when matching an e2a Unmatched Email record
Optimized the e2a Email Client to reduce the overall time taken while sending out an e2a Email

Fixed Issues from the Last release:

Fixed the UI Issues on the e2a Unmatched Emails matching UI for the e2a Email Manager permission set
Added a fix to retaining the preferences set by the User on the e2a Match and Unmatched email page when the Email Rule/Target Object is changed
Fixed the Email Template resolution issue in the e2a Email Client
Fixed the UI issues of e2a Email Rules list

Version - 3.4739

Date of release: 5/10/2018

Enhancements:

Updated the UI:

Updated the overall UI of 'Action Rules' and 'Field Assignment Rules' on e2a Email Rule page
Added ‘Back to List Links’ on the record view pages of 'Business Units' and 'Distribution Lists'
Updated UI for the 'Additional To', 'CC' and 'BCC' fields on e2a Email Client

Fixed Issues from the Last release:

'Search In' drop downs on e2a Email Rule page for 'Action Rules', and 'Field Assignment Rules'
Fixed the alignment of the fields while matching an Unmatched email

Version - 3.4736

Date of release: 20/9/2018

Enhancements:

Updated the UI:

e2a Email Rule List to include the Owner Name
Removal of extra spaces and fixed the field alignment issues in the Action Rule section of e2a Email Rules
Centre alignment of the input fields on the Add/Edit Tags view
Updated FAR to include Field Name instead of API Name of a record field
Updated Overall UI of the e2a Global Settings
Updated UI of e2a Email Rule Sections
Updated the Logo of the app for Lightning UI
Updated App Description

Fixed Issues from the Last release:

UI Alignment issues on the e2a email Client when 'Additional Related To' is added
Added checks on the Action Rules to prevent the saving of record with required information missing
Notes creation on Lightning (To use the functionality of new ‘Notes and Files’, please enable the ‘Notes’ settings from Setup: Setup | Notes | check ‘Enable’ checkbox)

Version - 3.4731

Enhancements:

When an email is sent as an attachment, only an email (.eml) file is created. Additional .txt and .HTML are not created

Version - 3.4729

Fixed issues from the Last Release:

Fixed the issue when an email was sent to more than one email service address simultaneously and it does not get processed for one rule.

Enhancements:

Pagination in Documents listing in attachments popup Email Client
Added the View functionality in Action Rules and Field Assignment Rules on the e2a email rules detail page
Added the Clone functionality in Action Rules on the e2a email rules detail page
Improved Lightning UI

Version - 3.4729

Fixed Issues from the last release:

Fixed the inflight duplicate issue

Enhancements:

Pagination in Documents listing in attachments popup Email Client.
Added the View functionality in Action Rules and Field Assignment Rules on the e2a email rules detail page.
Added the Clone functionality in Action Rules on the e2a email rules detail page.
Improved Lightning UI

Version - 3.4722.5

Enhancements:

Added New column (Processing Order) in the UI of Action Rules section on 'e2a Email Rule' detail page
Improvements in the UI of Action Rules on 'Email Rule' detail page

Version - 3.4722

Enhancements:

Added the ability to automatically restrict Leads/Contacts/Users/Distribution Lists based on the user profile, in the lookup fields of Additional To, Cc, and Bcc of Email Client

Version - 3.4718

Enhancements:

Added New column (Processing Order) in the UI of the FAR section on e2a Email rule page
Added Trigger Pattern details in the UI of the FAR section on e2a Email rule page
Added confirmation message on Deletion of Action Rules and FAR on the e2a Email rule page

Version - 3.4704

Fixed issues from the Last Release:

Fixed Issue of compound merge fields [Example: Mailing Address field on Contact)

Enhancements:

Added validation for the 'To' field on the e2a email client.
Added a search filter for Junction Objects in the Address Lookup pop up of e2a email client
Improved the search in the Address lookup pop up. Added two separate search options, Name Search, and Advanced Search.

Version - 3.4663.11

Enhancements:

Store 'From' Address of incoming emails in the 'comments' field of an Activity task
Allowed larger emails to be sent from Email Client without enforcing maximum characters limit

Version - 3.4663.8

Enhancements:

Allowed reparenting of 'Asset Email' object
Allowed to revoke 'Edit' functionality from Permission Sets on 'e2a emails' and be able to store outgoing emails

Version - 3.4663

Fixed issues from the Last Release:

Fixed issues with adding 'Distribution Lists' in Email Client's To, CC, and BCC address lookup fields
Fixed issues with ‘New Business Unit’ button in the view ‘All’
Fixed Add/Delete functionality of 'Tags' in the 'e2a Global Settings' Tab

Enhancements:

Improved help texts in 'e2a Email Rule' setup page
Improved 'Clone' functionality in Email Rules to not create a clone of a rule which only has spaces as a new name

Version - 3.4659

Fixed issues from the Last Release:

Fixed the Alternate Thread Id feature in e2a Email Rule to check all the available matches in the email
Fixed the Field Assignment Rules feature in e2a Email Rule to check all the available matches in Pattern Based Lookup Assignment

Enhancements:

Improvements in Email Client Loading time
Improvements in Email Detail Page Loading time

Version - 3.4643.71

Date of release: 16/10/2020

Fixed Issues from the Last Release:

Fixed the issue of missing all the email addresses from Additional To field while replying all an email

Version - 3.4643.69

Date of release: 7/10/2020

Enhancement:

Improved the loading time of the e2a email client by optimizing the working of multiple processes triggered when the e2a email client, when accessed via the e2a emails related list

Version - 3.4643.1

Fixed issues from the Last Release:

Fixed issue with the Send button, after an error message, is shown in the email client
Fixed issue of adding Contact in Reply/all and forward emails when not present in the parent email

Version - 3.4643

What's new?

Ability to turn On/Off the automatic adding of Contact in New Emails

Fixed issues from the Last Release:

Fixed issue of adding Contact in Reply/all and forward emails when not present in the parent email

Version - 3.4639

What's new?

Introduced new parameters for To and Tags fields for a custom created e2a buttons to send an email
Functionality to clone email rules

Fixed issues from the Last Release:

Fixed redirection issue for New Button on Action Rules and Field Assignment Rules on e2a Email Rules page
Resolved issue with Redirection of email Client opened from e2a Emails tab

Enhancements:

Upgraded TinyMCE version to latest version
Tags are now also shown in the custom 'e2a Emails' related list

Version - 3.4635

What's new?

Clone Button for e2a Email Rules

Fixed issues from the Last Release:

If an email service being used in an email rule is deleted, Email Rule is not deleted automatically

Enhancements:

Compatibility for Documents with special characters in the name
Improvement with inline images and attachments

Version - 3.4629

What's new?

New, customized e2a related list for e2a Emails

Fixed issues from the Last Release:

Fixed issue with setting default template for Reply Emails in Business Unit
Fixed issue with outgoing emails having the subject length shorter than 5 letters
Fixed issue of Too Many SOQL queries on incoming e2a emails

Enhancements:

More Compact Thread Id formula relative to the previous one

Version - 3.4621

What's New?

Professional Edition: Ability to upload attachments from My Computer
A new option ' Text (body only)' in all search ins (Alternate Thread id, Action Rules, Field Assignment Rules) of e2a Email Rule
A new option to attach files from 'Related <object> email attachments'
Ability to set Default templates for New, Reply/Reply All and Forward emails in e2a Business Unit and Global settings

Fixed issues from the last release

Fixed resetting of Field Assignment Rules on e2a upgrade when trigger type is set as 'Pattern Matched'
Fixed Overwrite-non blank value checkbox in Field Assignment Rules
Fixed behavior of Alternate thread id from e2a Email Rule if no match is found on regex result

Enhancements

Improved field assignment rules processing

Version - 3.4600

What's New?

Work Order Line Item is now supported as Target Object
Visual force and custom templates can now resolve (using Salesforce's API method) in the email client

Fixed issues from the last release

Fixed matching (via regex) capturing the second match from the data
Fixed exception in incoming emails with inline images (in some cases)

Enhancements

Improved help texts in email rule setup page
Improved field assignment rules processing

Version - 3.4500

What's New?

e2a now supported with Professional Edition
Added a new setting on email rule, 'Incoming Email Configuration' to control activity creation on the target object

Fixed issues from the last release

Email detail page CSS impacting Salesforce's standard style sheets
Email rules with no service selected were not displaying other rules without service, in some cases
Inline images in an email were treated as attachments (i.e., marking as if an email has an attachment)

Enhancements

Improved and added new help texts on Email Rule's setup page

Version - 3.4300

What's New?

Added ability to control Sender BCC default from Global settings
Added the ability to default business units from the target object. Please check 'Set Business Unit from Current Record' in Global settings
Added ability to search in 'Email Service Address' for alternate thread ID, action rules, and field assignment rules
Added ability in an Email client to populate 'To' with contact specified in the target object (support standard and custom contact lookup)

Fixed issues from the last release

Match Field in Assignment Rules now allow formula fields
View state error in email detail and unmatched email pages

Enhancements

Code upgraded to API version 36
Improvements in Reply and Reply All buttons

Version - 3.4220

What's New?

Added fixed value assignments in 'Pattern-based' mappings
Added Drag and drop ability in the email client
Added the ability to tag individual emails and/or email conversations

Fixed issues from the last release

Browser back button should work with the email detail page
Maintain the case sensitivity of folder order in template dialog

Enhancements

Empty merge field values should produce a warning in the email client
Improved the usability of Pattern-Based Assignments
UI improvements in insert inline-image popup

Version 3.3600

What's New?

e2a Email Client and Central Email detail page now supported in Salesforce 1 Mobile App

Fixed issues from the last release

Resolved email template having an invalid image tag
Removed warning message when two email service rules have blank email services
Fixed Email Services dropdown hiding current selected service in edit mode when duplicate exists
Fixed Issues with Go to another email service rule drop-down

Enhancements

Added warning message for empty or invalid merge fields in resolving the template

Version 3.3500

What's New?

Implemented email service rule new features
Added font color feature to e2a email editor

Fixed issues from the last release

Resolved new thread id formula field conflict and removed square bracket from new thread id

Enhancements

Improved e2a email editor Numbered List, now changes automatically per indentation level
Improved code performance in processing API fields

Version 3.3400

What's New?

Implemented email service rule new features

Version 3.3300

What's New?

"New e2a Email" button now redirects to the e2a email client ("Compose Email")
Support for multiple data types in 'Pattern-based' Assignments.

Fixed issues from the last release

Resolved drafts exception and added message for delete all drafts when there is an auto-save draft left in the draft list
Fixed email signature formatting on the merged field in an email template
Fixed Additional To duplicates when To lookup record and Additional To have the same email
Improved Template folder order alphabetically

Enhancements

Code improvements in processing pattern-based assignments

Version 3.3200

What's New?

New & improved UI for Unmatched email detail page

Fixed issues from the last release

Restrict invalid organization-wide addresses in e2a email client
Issues in displaying images from templates and letterheads in e2a email client
Resolved issues reported in the security scan

Enhancements

Code improvement and Improved View of Email Body in central email detail page

Version 3.3100

Fixed issues from the last release

Support of inline images in outgoing emails
"Regex Too Complicated" error received while sending emails to service

Enhancements

Improved code quality and performance of incoming and outgoing email handler

Please contact us at support@ortooapps.com for any questions.

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